14 days, no questions asked
Ask within 14 daysof a payment — a monthly or yearly charge, or Lifetime — and we refund it in full. You don’t need to give a reason.
The free week
Monthly and Yearly start with 7 days free. Cancel before the week ends and you are never charged. If the first payment went through because you forgot, write to us — it is covered by the 14 days.
How to ask
Write to hello@cherrybooks.app with the email you paid with, or use the link in your receipt. Payments are processed by Paddle.com, our merchant of record, so the refund comes from Paddle to the card you paid with, usually within 5–10 working days.
After a refund
The paid plan ends and the account goes back to free. Your books, notes and journal stay yours.
Charge you don’t recognise
Your statement shows PADDLE.NET* CHERRYFEED. That is us. Write to us and we will find the payment; a refund is faster than a dispute.
Your legal rights
Where the law gives you a right to cancel that cannot be excluded, it applies whatever this page says.
Questions
Write to hello@cherrybooks.app. We answer within two working days. If this page changes, the date at the top changes with it.